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Baja Baby Gear

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  • Local Number: 624 157 3618
  • Toll Free US/Canada: 855 369 BABY (2229)
  • Toll Free Mexico: 01 800 681 9391

#1 BABY GEAR RENTALS IN LOS CABOS!

PROUDLY SERVING CLIENTS SINCE 2011, WE COVER TODOS SANTOS, ALL THE WAY TO LOS BARRILES AND EVERYWHERE IN BETWEEN

HOURS OF OPERATION
Our business hours are 9am – 5pm MST, 7 days a week. For deliveries made outside this time frame, a $15 USD surcharge will be applied. If you call and we don’t pick up – we are probably doing a delivery, taking an order on the phone with another client or feeding/changing/playing with our own babies! 🙂 We typically respond to missed calls or emails within one hour of receiving them!

RENT EQUIPMENT FOR JUST 1 DAY

A minimum order amount of $30 USD, plus delivery of $25 USD. You will have the baby gear for a 24 hour period from the agreed upon time of delivery.

PLACING ORDERS
Order as early as you can to ensure you have the gear that you need! We do cater to last minute requests also, subject to availability. For orders made in advance, phone, internet and email orders will be accepted. For last minute requests, please call us (U.S. Canada 855 369 BABY or Mexico 01 800 681 9391) or email info@bajababygear.com. Email orders must be received more than 24 hours in advance to assure delivery. IF YOU HAVE NOT RECEIVED AN EMAIL ORDER CONFIRMATION FROM US, PLEASE CALL US TO GUARANTEE THAT YOUR ORDER HAS BEEN RECEIVED.

SAFE AND CLEAN
We consider your child’s health and safety our number one priority. Our equipment is JPMA or AMPI approved and we regularly check for up to date recall information. Prior to you receiving your equipment, each item is systematically cleaned, sterilized and inspected to ensure it is in perfect working condition for your child. We use an industrial steaming process to sterilize and clean our baby equipment.

DELIVERY POLICIES
Delivery fees are added at the end of the order process. Depending on where you will be staying, or what promotion (if any) the company is running depends on how much the delivery fee is. Baja Baby Gear will either work directly with you to deliver and pick up items at a previously agreed upon time, or we will work with the concierge of the resort you are staying at to ensure all items are waiting for you for your arrival and removed when you leave. We can deliver and pick-up at different locations provided all the details have been previously disclosed and agreed upon by all parties. For a surcharge of $20 USD for either delivery and/or pick-up, we can also bring your equipment to the airport. Our personnel are not registered guests at any resorts, so we are unable to retrieve items from guest rooms. It is the clients responsibility to ensure that all baby equipment is waiting for pick up in the lobby with the bellboys if you are staying at a hotel!

CANCELLATION POLICY
Cancellation requests submitted prior to 48 hours in advance will receive a full refund. Cancellation requests made within 48 hours will incur a charge equal to 50% of the total order value. However, if you re-book within 30 days of your cancellation for another time, we will apply the cancellation fee amount towards your next order with us.

 

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